Privacy Policy

Dun & Bradstreet (D&B) Malaysia Sdn. Bhd.(hereinafter “D&B”) is wholly committed to protecting the data privacy and confidentiality of both its internal and external stakeholders including consumers, corporate customers, suppliers, and any member of the public which may have come into contact with us.

Our Privacy Statement is designed to inform you about the collection, use and disclosure of personal data as well as the physical, technical and administrative safeguards we have put in place to protect your information.

Kindly spend a moment to read this Privacy Policy before providing any personal data to us. This is to ensure that you have an understanding and are fully aware of the types and purpose of Personal Data collected, use and disclosed by us.

 

Approach to Data Protection and Privacy Consent

If D&B collect Personal Data from an individual, it will first obtain the consent from the individual for the collection, use of disclosure of the data.

If D&B engages in any form of personal email marketing for its Business Education Services, it will give the individual the option to opt-in for its client loyalty programme and receive regular updates for its Business Education Services. D&B provides the individual with the choice to opt-out if he or she decides to withdraw consent for the collection, use or disclosure of Personal Data.

All electronic communications delivered by D&B will also comply with the existing Spam Law, in addition to the PDPA requirements.

Notification of Purpose

If D&B collects Personal Data from an individual, it will notify the individual about the purpose of the data collected. Such notifications of purpose will be stated through privacy notices in our forms or agreements where applicable.

Access & Correction

D&B may, upon your request, make available information about the ways in which the individual’s personal information has been or may have been used or disclosed within the past 1 year before the request.

The individual may email csc@dnb.com.my if he or she has any questions about how the way his or her personal data is being handled by D&B. The individual may also email D&B to obtain a copy of his or her personal data provided to D&B.

To help D&B respond to the individual’s request for access or correction of any inaccuracies, it may ask the individual to verify his or her identity and provide other details. D&B shall respond to the individual’s request within a reasonable timeframe for a minimal fee. However, D&B reserves the right to refuse access and correction should the individual’s request be frivolous or vexatious

Accuracy

When submitting Personal Data to D&B, the individual should ensure that such Personal Data are current, complete and accurate. D&B will also make reasonable efforts to ensure the accuracy of Personal Data is accurate and complete if the Personal Data is likely to be used by D&B to make a decision that affects the individual concerned or disclosed by D&B to another organisation.

You may contact our Data Protection Officers (refer to contact details at the end of the privacy notice) if you believe that the Personal Data which is in our possession is incorrect, outdated or incomplete.

Retention

If the individual’s Personal Data is no longer needed for legal or business purposes, D&B will remove, destroy and anonymize the individual’s Personal Data.

Security and Protection

D&B is committed to implementing the highest standards of information security to protect the privacy and confidentiality of the individual’s personal information.

D&B limits access to personal information of individuals to its authorized employees. D&B also maintains physical, technical, administrative and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure.

Within D&B, access to personal information is limited to those employees of D&B and its affiliates who need it to carry out their business transactions and responsibilities.

Vendors and other external contractors we engage are subject to contractual requirements to ensure that personal information is safeguarded.

While D&B strives to protect the individual’s Personal Data, the individual should be aware of the risks associated with disclosing any Personal Data or information when performing transactions over the Internet, or when using public terminals or online portals. The individual is advised to take the necessary precautions such as strong passwords, changing your password regularly and using a secure browser when disclosing Personal Data to D&B over the Internet.

Updating the Privacy Policy

D&B reserves the right to amend this privacy policy from time to time and it advises you to check this policy on a regular basis. If D&B changes or modifies its privacy policy, it shall post these changes on this page.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact Information

For any queries, complaints or concerns, please email us at csc@dnb.com.my.

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